Welcome to Capitol Hill Hotel
Frequently Asked Questions
FAQ
When is the hotel reopening?
Capitol Hill Hotel will be reopening our doors and ready to welcome you on Sunday, August 23, 2020.
Does the guestroom rate include daily breakfast and nightly wine hour?
Our Deluxe Continental Breakfast in the Breakfast Room and our nightly Wine Hour will not be offered at this time for the safety and wellbeing of our guests. However, we will have Grab and Go breakfast available ($) in the Library. Our guests can also purchase food selections from our Lobby Market.
Is the fitness center open?
The Hotel fitness center remains open between the hours of 5am and 11pm. We are limiting the capacity to allow proper physical distancing for guests’ safety. Please see our front desk team for additional information.
Sanitizing wipes will be provided by the Hotel for guests to use before and after use of equipment. Our team members have increased the frequency of cleaning and sanitizing the fitness center.
For guests looking for a more private in-room workout we’re offering gym equipment (hand weights, yoga mat) by request to be delivered to their room. Following guest use, all equipment will be placed outside of the guestroom door for removal and proper sanitation by a hotel associate. Additionally, guests will have the ability to connect their mobile device to the guestroom TV to stream fitness classes. See our guest associates for outdoor recommended outdoor running routes around the city.
Do you have to wear a mask at the hotel?
Following the federal guidelines and for the safety of our guests and team members, face coverings are required in all public spaces of the hotel.
How do I check-in to the hotel?
We ask that the registered guest of your party only come to check-in so that we can remain socially distant while indoors.
What else should I know prior to arrival?
We have a number of items that will be available to you upon request. Please contact guest services and we’ll happily deliver them to your guestroom.
- Extra towels
- Replacement bed linens
- Robes
- Umbrellas
- Coffee makers
What’s open in the neighborhood?
Our guest services team is happy to provide a list of recommendations and updates as to what’s open in the Capitol Hill Neighborhood. Please visit the front desk.
For additional information and to review the most up-to-date COVID-19 Guidelines for Washington D.C. visit https://washington.org/
What if I need to cancel my reservation?
If you have an upcoming reservation with us and need to cancel for any reason, please know that cancellation fees will be waived if cancelled within 48 hours prior to arrival. Deposits and advance purchase payments will be refunded for stays through August 31st. Please contact us at 202.543.6000 with any questions on existing or future reservations.